If you have any questions about your order or if you need to make any updates, please email support@orajuiceskincare.com.

Cold Weather Advisory
Due to the natural composition of our elixir, exposure to cold temperatures during delivery may cause the product to solidify, appear cloudy, or develop a granulated texture. This is a normal occurrence and does not affect the quality or efficacy of the product.

To restore, gently shake the bottle and allow it to sit at room temperature for 12 to 24 hours. The Coenzyme Q10 and oils will naturally return to their original consistency.

We’re proud to offer a product free of synthetic stabilizers, and this temporary change is a testament to its purity and quality.

Orders placed before 12:00pm ET are shipped the same day. Orders after 3:00pm ET are shipped the following business day.

We aim to get your order to you as quickly as possible! While standard delivery typically takes 5 to 7 business days, most of our customers receive their orders within 2 to 3 business days, depending on location. We’re committed to ensuring your Ora Juice Skincare products arrive promptly so you can enjoy them without delay.

We do not ship internationally at this tim

At Ora Juice Skincare, we want you to feel confident trying our products. If you’re not completely satisfied, we’ve got you covered with our flexible return policy.

We accept returns within 30 days of purchase.

Please note that products marked as final sale or purchased during promotions are not eligible for returns.

To initiate a return, email us at support@orajuiceskincare.com with your order number, a brief description of the issue, and photos (if applicable).

Yes, our products are thoughtfully formulated with clean, organic ingredients that are safe to use during pregnancy and breastfeeding. We recommend consulting with your healthcare provider if you have any specific concerns about your skincare routine.